Information on this website is provided for educational information purposes only and is intended to offer only a general basis for individuals to discuss their medical condition with their physician. It does not constitute medical advice and is not intended to be a substitute for advice given by your physician or other qualified health care professional. Always seek the advice of your physician or other qualified health care professional with any questions you may have. Never disregard medical advice or delay seeking medical advice because of something on this website. Information contained in this website or any websites to which a link is provided should be used only under the supervision of an appropriately qualified physician. Please consult with your physician before making any decision regarding treatment and/or medication. If you think you may have a medical emergency call your doctor or 911 immediately.
Disclaimer and Limitation of Liability
Any information created by us is believed to be reliable when posted. However we do not guarantee or warrant the quality, accuracy, completeness, timeliness, appropriateness or suitability of the information provided. Reliance on any information appearing on the website is at your own risk. We expressly disclaim all warranties, representations and conditions regarding use of the website or the information. We assume no obligation to update the information or advise on further developments concerning topics mentioned. The information is supplied “as is” and may contain errors. The information may be changed from time to time without notice. Certain portions of the information may have been contributed by other persons and should not be assumed to have been reviewed or endorsed by us. The mention of specific products or services on this website does not constitute or imply a recommendation or endorsement by us, unless explicitly stated.
CancerChatCanada and its content providers including without limitation the physicians and pharmacists who contribute to the information on this website shall have no liability whether direct, indirect, consequential, contingent, special or incidental related to or arising out of or in connection with the use of this website or your reliance on the information, whether in an action of contract, negligence or other tortious action. Anyone using this information does so at his or her own risk, and by using such information agrees to indemnify the CancerChatCanda/ and its content providers from any and all liability, loss, injury, damages, costs and expenses (including legal fees and expenses) arising from such person’s use of the information on this website and any information on websites linked from this website.
We encourage you to be aware when you leave the CancerChatCanada website and to read the privacy statements of websites that collect personally identifiable information.
Choice of Law
The laws in effect in the Province of British Columbia shall govern this agreement and any dispute or claim based on your use of the website. You agree that any action or proceeding relating to this agreement or your use of the website shall only be brought by you in the courts of the Province of British Columbia. The website is intended for use by residents of Canada only.
If you visit the site, your IP address may be collected and used for statistical purposes, and for evaluating our website to make it more useful to visitors. We use IP addresses to generate geographic-related statistics, and to help administer the site, in general. We make no attempt to link addresses with the identities of individuals visiting our site.
If you choose to sign up for our email list, your email address will only be used by CancerChatCanada for supplying information to you about our programs. Your email will not be shared with any outside organization. If you decide to register on our site and create an online profile, you consent to the collection, use and disclosure of your personal information as described below.
The information you provide on your profile and in the registration form is collected on our site via a secure internet protocol known a “Secured Sockets Layer” (SSL). This is the same level of privacy afforded by the online sites of all major banks and credit card companies. However, this is no guarantee that a breach of privacy will not occur. Should a breach in our security protocols that affect your privacy be detected you will be notified using the contact information you provided.
The information gathered during online registration is collected solely for the purpose of registering you in an online support group. Your email, other contact information or personal details regarding your illness will not be supplied to any other agency or organization. Should you decide to enroll in an online support group, other information will be asked for through separate secure correspondence and may be part of health research. This research and the Informed Consent process that is a part of this research will be explained should you enroll in an online group.
You may withdraw your consent to the use of your personal information by cancelling your registration through the CancerChatCanada at 1-800-663-3333 ext. 4965. If you withdraw your consent, you may not be able to use all sections and features of CancerChatCanada.
If you register to access CancerChatCanada, or other features that may be made available to registered users, you will be asked to provide us with the following personal information to create your user profile:
Last name or initial;
City or Town;
Questions regarding your diagnosis and treatment; Questions regarding your health concerns; Questions regarding support care;
Questions regarding reasons for seeking the service;
This information will be used to customize content or identify services or resources that may be of relevance to you. It will also enable you to actively participate in online support communities. Once you register, your email will be associated with your username and will be used to retrieve a lost password or username based on your email address.
When you register as a CancerChatCanada user, you create your own profile. The user name of your profile information will be displayed to all registered CancerChatCanada users participating within restricted communities to which you belong or have been granted membership. Only CancerChatCanada staff team will have access to your full profile. Group facilitators, are associated with an endorsed organization such as BCCA and have access to filtered information to help them moderate the group effectively.
Please keep in mind that comments, messages and other information that you choose to share while using CancerChatCanada's social networking features, such as discussion boards, will be available to members of applicable community groups. All sharing of personal information on discussion boards is done at your own risk.
If you request technical support from our Help Desk, in order for us to respond to your request, the following information is required:
Technical details of incident;
Access and Update Your Personal Information
You may update, review or correct your information at any time by updating your user profile or by contacting our office as specified below.
604.851-4710 ext 645234
Call toll free 1.877.547.3777 ext. 645234
Last updated: July, 2014